Herb Chambers Hyundai of Auburn

Really, really impressed with this team. Couldn't have asked for a better car-buying experience! I recently started looking to purchase a certified pre-owned car. I did research online ahead of time, and then scheduled appointments to test-drive vehicles at several different dealers. Herb Chambers Hyundai in Auburn was my first appointment. I had no intention of buying a car when I walked in, but they were great—very helpful, answered all my questions, not at all pushy, had a sense of humor, were committed to exceptional customer service, and got me everything I wanted at a really good price—so, to my surprise, I ended up buying a car. Brianna was my first point of contact—she was great, really helpful answering my initial questions and getting me set up with an appointment. My salesman, Mike C, was exceptional. Very knowledgeable, really funny, and not once did I feel pressured into buying a car—I genuinely felt like he was there to help me out. And when I asked for automatic locks/keyless entry to be installed in the car, he advocated on my behalf with his manager. Mike totally broke every stereotype I had about what a car salesman is like. Ask to work with Mike, he's great! Managers Joey and Tim were also extremely helpful. At every stage of the process, I kept waiting for it turn into this stressful experience—but it never did. Such a positive experience!