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Herb Chambers Hyundai of Auburn


735 Southbridge St, Auburn, MA 01501 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (10) No (2)
Service Rating
Recommend:
Yes (26) No (1)
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Dealership Sales Review

5 out of 5 starssales Rating
Pleasantly Surprised!
Written by lightofday on 05/05/2010

I went into this dealership expecting to have to do everything I could, to not allow myself to be manipulated into buying a car I could not afford. I ended up being very pleasantly surprised. No high pressure sales tactics. Very pleasant and respectful staff. Mike gave me a fair price for my trade, a great price on my new 2010 Elantra and a great rate (although rate is based on credit they didn't try to say we did not qualify..which I have seen done before with less ethical dealerships). If there was a down side it was the ad and the fact that they tack on to the MSRP. The ad could be taken as misleading stating $5000 for trade in 0% interest etc. but you have to read the fine print where it is based on Invoice (added price) and 0% was for the Sonata only. It does state it in the ad and they all (not only car dealerships) use these Marketing/Advertising strategies and it is not Mike Stan or Matt's issue. As a matter of fact Mike and Stan were up front and honest about it from moment one. I just think it would be nice if the customer didn't have to sort through all that and I'm sure Mike and the Sales team would have less bruises at the end of the day if they didn't have to explain the ad. This is not a sleezy dealership it was actually a very honest up front dealership ..my only complaint is that I wish the ad reflected that. BTW - I love my new car!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

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