Sarat Ford Lincoln
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Service Repairs
Written byon 07/21/2023
Services cost me over $1K. Asked to diagnose squeak in wheels. Still there 😖. They said I needed new wipers. They are less than a yr old. That means they never even checked. What else goes unchecked??
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Andrew Newton on 07/22/2023
Dealer Response
Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (413) 786-0430 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
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