Koons Westminster Toyota

Warning, if you are going to buy a Toyota or Scion from Koons Toyota Scion of Westminster please check the vehicle closely for damage. I bought a brand new Scion at the dealership in September 2009. It had interior damage that I was not aware of before driving off the lot. They never disclosed the damage to me. I arrived home and spotted the damage in numerous places around the dash area. I reported it to my salesman the very next day. Not one person looked at the damage. They told me that they would take care of the damage. Needless to say it is still not fixed after ten trips and hundreds of miles put on the vehicle from returning back to the dealership. A Certified Toyota technician has to perform all repair work according to the auto maker or the warranty will be voided. The factory trained technicians at Koons Toyota Scion of Westminster are apparently incapable of completing the repair work. On my last visit they put 16 miles on the vehicle to fix scratches on the dash. According to one employee at the dealership, they sent my car out to be repaired since they were unable to do it themselves. I never gave permission for the car to be removed from the premises nor was I told that it would be taken elsewhere. That says a lot about the certified Toyota Technicians. Now, I have no idea who is doing the repairs on my vehicle and how it may affect my warranty. I would not recommend this dealership to anyone. They do not stand by their word and will not work with you to get the problems corrected. I have been working with the Better Business Bureau and the Attorney General Office, to try and get this matter resolved.