Koons Westminster Toyota

We made the mistake of buying a used 2013 Nissan Rogue from Koons in late December 2019. Last week we discovered the air conditioning doesn't work and will cost over $900 to repair. Koons refuses to cover the repair. Both me and my wife are registered nurses. My wife works in infection prevention at an area nursing home and uses the care to get to and from work. We didn't use the air conditioner between now and when we bought it because it was, you know, winter. We made the mistake of trusting Koons that they had done a proper inspection prior to selling us the car. My wife has been insanely busy everyday trying to save the lives of her residents and prevent the spread of COVID-19. She started her job in January, right before the outbreak hit, and was very busy from her first day. This is one reason why we didn't have time to get the car looked at by our mechanic within the 30 day 1000 mile window. I explained this to the staff at Koons, but they did not care. Don't make the same mistake we did. Stay away from Koons Toyota and all Koons dealerships. They are dishonest and heartless and don't care at all about essential healthcare heroes like my wife.