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Lexus of Towson


1040 York Rd, Towson, MD 21204 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (12) No (3)
Service Rating
Recommend:
Yes (26) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Service with a smile
Written by Arlene S on 02/09/2025
updated 02/18/2025

Andrew Woo always makes my day lighter. No matter what time of day it is, early morning or late afternoon, he greets his clients with a smile. He is very professional and efficient. The loaner car is readily available for me to use. Quick service. He values time. He made sure everything is in order on a very timely manner. He gives you a personalized service. He takes care of your car just like his own.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Lexus of Towson on 02/18/2025
Dealer Response
Arlene, we're delighted to hear that Andrew consistently provides you with exceptional service at Lexus of Towson. Thank you for highlighting his professionalism and dedication! We appreciate your feedback and look forward to serving you again soon.
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