Lexus of Towson
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Dealership Service Review
service Rating
RX service
Written byon 11/21/2024
Just had my first service at Lexus of Towson on my new RX. They are so very professional. Matt was my service rep and he was just great to work with. He is very knowledgeable and service oriented with the customer in mind. The service was done promptly and efficiently with updates provided along with some service recommendations.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Lexus of Towson on 11/22/2024
Dealer Response
Thank you for sharing your experience with us at Lexus of Towson! We're delighted to hear that Matt provided excellent service and kept you informed throughout the process. We look forward to serving you again in the future!
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