Lexus of Towson
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Beware of deceptive practices at Lexus of Towson.
Written by 02/02/2025
onThey misrepresented a used vehicle I was interested in, failing to disclose prior accident damage (which significantly impacts its value and artificially inflates its "deal" rating on sites like CarGurus) They also falsely claimed a timing belt replacement; the Carfax showed only a serpentine belt service. The sales staff were dismissive and dishonest, and the sales manager wouldn't even address my concerns. Avoid this dealership if you value transparency and ethical business practices.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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Lexus of Towson on 02/03/2025
Dealer Response
Gregory, I'm sorry to see this review. We work hard to ensure that the Carfax details are clear and straightforward. The timing belt has been replaced, and your offer for the vehicle was not one we could accept. Thank you for your feedback and we wish you all the best moving forward.
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