Lexus of Towson

Good and Bad. New car buyer experience was terrible. Had a 2000 GS300 and the amount they would give us on a trade-in was 5K below KBB. What a joke. The car was in mint condition. I think the appraiser was a rookie and even the salesman couldn't believe it. He tried for more but no go. Ended up purchasing our 2006 GS 300 from another Lexus Dealer (Not aloud to mention where in these reviews). We got our extra 5K and another 1K off the sticker price. I know dealers need to make money but come on. 10K+ profit off a sale is a little extreme. The good part is we service it at Towson and so far we've been pleased with them. Looking at a 2013 GS 350 now. These dealers need to know we'll travel to save 5K anyday. One other thing....I was told by the Towson salesman that we wouldn't get priority service if we bought the car somewhere else and tried to get it serviced at their dealership. I told him to put that in writing so we can introduce him to the unemployment line.