AutoNation Chevrolet Timonium
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Dealership Service Review
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Written byon 01/02/2023
They put the front tires which were good in the back then said I need 2 front tires. They should have kept the 2 tires in the front. I showed Jim and he agreed and said he could have them to re do...but I didn't have time. It had already been 2 hours for an oil change. Now I have to come back. Very inconvenient.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Theo Sanders on 01/06/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (410) 443-0704 to discuss what we can do to help.
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