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Herb Gordon Subaru


3161 Automobile Blvd, Silver Spring, MD 20904 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
2014 XV Crosstrek Premium
Written by debrown1 on 01/08/2014
updated 06/11/2025

This was my first time buying a Subaru and negotiating via the internet. I found Herb Gordon Subaru and my salesman, Gary G., to be friendly, responsive, professional, knowledgable, polite and not pushy. They were forthright in getting to the lowest price before I came in and did not engage in the typical tactics of other car dealerships I had contacted via the internet. However, dealing through the internet did not revlieve me of having to sit with the finance Mgr., despite having financing in place and my request to not go through that "song-and-dance." Thus my trip to the dealership took longer than I would have liked. Gary G. was great and I felt at ease throughout the process which went very smoothly. I would recommend Gary & this dealership as they are more interested in moving cars, finalizing the sale, and giving the customer a good experience than brow beating & haggeling for endless hours on end. By the way, I love, love, love the car and how it handles (This after being a dedicated Mazda customer for 30+ years).

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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mileone on 01/22/2014
Dealer Response
Good afternoon debrown1. Herb Gordon Subaru is delighted to hear that your car buying experience was a memorable one! We are also pleased that Gary was able to assist you with your new Subaru purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again debrown1 for the highly praised review. [HTML removed]
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