DARCARS Toyota of Silver Spring

Darcars Toyota seems to do a decent sell, but! they have a terrible maintenance service. They will wait for your warranty to go off until they will recommend you to have your service complete with them (so they can charge). I bought my car in Feb 2013, and I did my first maintenance without a problem after 6 months, but then in Feb 2014 they told me to wait until I have my 10K miles to have the service done. I mean, we are already 3 months passed, and I have 4 maintenance services for free from the manufacturer, so I expect to have them, and if it is a good progress, then I will buy the package like anyone else. Anyways, they have been prolonging my service, by saying I use synthetic oil, which is true, and that my car does not need any maintenance. So wait, if I take care of my car, that means your company reduces the free manufacturer services? Great! that is a good option for the company to save some buck, but not for the customer, that is why you buy a new car, to have it ready for the years after, to keep it, to sell it, to accessorize it, etc. I am disappointed and sure some heads should roll, I am not waiting for 1 year and a half to have my next maintenance service, and then be charge around $400.00 when all was included. Thank you for your useless service Darcars!