DARCARS Toyota of Silver Spring
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DON'T EXPECT 2 KEYS AT THIS DEALERSHIP
Written by 09/04/2012
onupdated 05/21/2025
I bought a car form this Ricky Zollicoffer at this dealership one month ago. I got a good price which is why I gave them 3 stars. However, they weren't honest with me about a 2nd key. It was missing and Ricky swore it would turn up if I gave him time. This car is Certified Preowned so my expectation is that i would get the 2nd key. I went back to the dealer 1 week after purchase and picked up a missing owner's manual other info promised to me. But after 30 days still no key, Finally Ricky called today and admitted there was no 2nd key. He offerred me an employee discount on a 2nd key which i think is unacceptable. I wouldn't recommend this dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No