BMW of Silver Spring
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Great service from BMW Silver Spring and Kristina W.
Written by 10/02/2012
onupdated 06/19/2025
I took my X5 to be serviced at BMW Silver Spring and had a great experience. Kristina W. was great! She got me in and on my way quickly. She was very communicative with the status of my car and flexible regarding the pickup time. The whole experience was enjoyable and I will definitely drive back to BMW of Silver Spring for the next one. Thanks to Ms. W. and the entire staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes