BMW of Silver Spring
Dealership Service Review
I own a BMW z4, and it's an amazing car!!! My ownership has been an outstanding experience since day one, thanks to the folks from BMW Silver Spring. They have been great each time I visit them, it could be for advise, regular maintanance or for service. When you go for service they all are great, but try to get Thomas Grant, he gives a whole new meaning to customer service. He's honest from the very first minute, he will quickly become your trusted advisor. Very detail oriented and will take care of you and your car. It will give you that piece of mind feeling that it's so hard to find this days. He's very knowledgeable and helps you understand your car better during each step you take, he makes sure things are done on time, and done right. In short, I will not trust my car and safety to anyone else. Thanks Thomas, and looking forward for my next service appointment. Diego Landa
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes