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BMW of Silver Spring


3211 Automobile Blvd, Silver Spring, MD 20904 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (60) No (0)
Service Rating
Recommend:
Yes (2) No (1)
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Dealership Sales Review

5 out of 5 starssales Rating
BMW: where excellence in service and driving experiences meet
Written by Ryan Stevenson on 11/13/2023

I was in the market for an electric vehicle and I had three makes in mind. The other two dealerships were okay; the service was high pressure and they left little time assess what they had to offer. When I went to the BMW dealership in Silver Spring, I met Mr. Harold Shelby during the renovations of the main showroom. Since this was both my first time buying an EV and a BMW, Mr. Shelby provided me with some materials about the model and advised me to read it over and decide what I wanted. After a week, I returned to the dealership and submitted a deposit for my production number. Once the vehicle arrived, we arranged a time to meet at the dealership where he unveiled the car; it was quite an experience. After the test drive, he and Matt Dolesh went step-by-step through the vehicle setup and the service package. The car is more than impressive and what you would expect from BMW; however, the service provided by Harold Shelby is the kind that can make a difference when it comes to closing the sale.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Harrick Newman on 11/15/2023
Dealer Response
Hi Ryan, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!
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