BMW of Silver Spring
Dealership Sales Review
Best BMW team in the DC, MD, VA area (and I've been to several). The ENTIRE experience at BMW Silver Spring was exceptional. My BMW experience started with Scott Sohn, Client Advisor/Sales at BMW Silver Spring. Scott was extremely courteous, knowledgeable, patient, and attentive with all of my questions. Most of our conversations took place outside of the dealership making it easier for me so I didn't have to drive in. I found Scott still answering my questions on his day off! Additionally, he helped me build a fantastic looking BMW X3M. Next I met with Sales Manager Max Moyer who was very helpful and assisted Scott and me with pricing my new vehicle to an amount I was comfortable with. Usually after agreeing to a car and price, you sign the paperwork and you're done. However, my wife and I had the privilege to work with Finance Manager, Gen Awanohara. Gen was another extremely knowledgeable and patient staff member. My wife and I had a lot of questions and Gen expertly answered everything as well as gave us tips on how best to finance our new BWM! We came out feeling comfortable with our financing decision. Finally, BMW Genius, Sheriff Akeju who expertly explained all of the ins and outs of our car was icing on the cake. There are a TON of features on the new 2022 BMW X3M that seemed daunting. Sheriff patiently explained everything from the instrument panel all the way through to the mobile app. There were no questions Sheriff couldn't answer. I left BWM Silver Spring with a lot more knowledge and confidence that I understood all of the bells and whistles of my new car. The entire team demonstrated that they have passion for the product they sell and the service they provide. I couldn't recommend a better BMW dealer. As mentioned, thanks to the entire team!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes