BMW of Silver Spring
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Great Experience with Harold and Gen!
Written by 05/25/2021
onI had the BEST experience with Harold Shelby and Gen Awanohara. Harold is accessible, prompt, and professional. Really has a high emotional IQ in reading customers about what they need and are looking for. He is not going to waste your time. I went in on a Saturday morning at 9am, out by 10am, and had the car a day later. The communication by text was so easy and professional. The paperwork only took about 45 min, and Gen was very professional and competent. Great experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
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Morgan Griffin on 05/26/2021
Dealer Response
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
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