BMW of Silver Spring

I started working with Karen Herbert online and immediately knew she was great. In two short phone calls we had the price fully negotiated and all that was left was go for a test drive and value the trade in. Karen has been in the business for a long time and was not only incredibly knowledgeable but also very personable and a true professional. She is all about customer service, is not pushy at all and was like dealing with a lifelong friend. Max Moyer, the Sales Manager, was also excellent. Iso Ebong, financing, rounded out a great overall experience. Karen, Max and Iso made the whole experience enjoyable and we drove away feeling great about our purchase and the deal we got. What more can you ask for!