BMW of Silver Spring
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sales Rating
FIVE STARS and BEYOND!!!
Written by 05/30/2020
onI had the pleasure of discussing this purchase with Kan Zhou of BMW of Sliver Spring, MD. My first connection with Kan was thru the Costco Auto Purchase Service. I had many questions and also various concerns since I was an out of state buyer for Florida and we never actually met; Kan made the entire process simple and easy. Kan is extremely patient and extremely easy to work with. He always followed up, he truley cared about the entire process and made the car buying process fully enjoyable. The purchase started with ordering the vechile thru BMW via Kan and then delivery was to take place in March however we all faced Covid 19...again...Kan made the process easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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Rebekah Lydick Hegarty on 06/11/2020
Dealer Response
Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions, we will be more than happy to assist you! Safe travels!
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