BMW of Silver Spring

This is the second car I've bought from Karen and the experience has always been exceptional. Let me tell you, I bought a 2020 M2 competition, only because of the standard transmission factor, with lots of accessories. When I got approved, Karen came back and said the Sales Manager wanted all the accessories paid for or down payment equivalent to the cost, because he had a few bad experience with customers not wanting the car after delivery. After stating my concern and my disapproval. Did you know, Karen went to the General Manager and gotten my vehicle approved with all what I wanted and the little payment I put down. Not just that, Karen kept me informed and in the loop as to the status of the building and delivery of the car. Karen is a great sales person and she will work for you until you're satisfied. I can say, even though I waited for the car for 3.5 months I am one happy and satisfied customer. Thank you very much Karen and keep up the great work you’re doing for BMW of Silver Spring.