BMW of Silver Spring

Karen Herbert has been a wonderful Salesperson to work with, not only did she provide an easy sales purchase experience for my new BMW X5 but the service she continues to provide a year later has been exemplary. She checked in & followed up a year after purchase just to see how much I was enjoying the X5. Most recently, I called her and she was able to provide a part I requested at no charge and I know it took time & effort to get it done but of course she went out of her way for me. Great experience with Karen and BMW of Silver Spring.