BMW of Silver Spring

Overall impression - Professional, attentive, patient. No pressure sales advisor Karen Herbert, and sales manager; very grounded and transparent; was buying used BMW, and tried multiple cars before making final decision. Came over to the dealership several times and Karen Herbert was always patient and very friendly and no pressure person, gave a lot of useful information to pay attention to when making decision. She followed up with the emails after each visit and was providing as much information about the cars as possible. Sales manager was extremely friendly and very helpful clearing some of the questions I had. Once the deal was done, all the other parties, finance, car cleaning and check out were done fast, great and without any issues. Definitely recommend this dealership