BMW of Silver Spring
Dealership Sales Review
I had an amazing first time experience purchasing my BMW. The staff was extremely helpful and really showed/explained how to operate my vehicle. Alejandro was exceptionally great! I flew in from Chicago to pick up my car and he had all my paper work ready before I got there. He answered any questions I had and would call and explain things to me over the phone since I had to commute to pick up the car. You can tell he really cares about customer satisfaction and goes above and beyond to make his customers happy. I felt cared for from the moment I walked in to the moment I left. They even exchanged contact information with me just in-case I would have any questions in regards to my car. I've had my car for a week now and Alejandro still checks in to make sure that everything is going well with me and my new car. This is a great dealership with people who care and are eager to help you find the right vehicle that is a fit for you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes