BMW of Silver Spring

My wife and I were recently in the DC area visiting family. I had been considering a used BMW and we had some extra time so we dropped by BMW of Silver Spring to take a look at their inventory. After we browsed the lot's certified used models, trying to avoid sales folks at first, Karen Herbert introduced herself, asked us a few questions, and recommended a vehicle to test drive. As it had been years since I had driven a BMW, I had a number of questions while we were taking the test drive and Karen provided answers to every one. I have been buying cars for more than 40 years and I can honestly say that Karen is one of the best client advisors I have ever met! She knows the vehicles! Sadly, many in her profession do not. Karen did her best to craft a good deal for us that day, but because of the fact that we live more than 600 miles away from Silver Spring and did not have our potential trade car with us, we were reluctant to make a purchase. Nonetheless, I would wholeheartedly recommend Karen Herbert. She gave us room when we needed it, was not pushy, tried to meet our needs, and knows her BMWs!