BMW of Silver Spring

It my pleasure to write this review. I am very particular when selecting a vehicle. I researched every aspect of the car before coming to the dealer. I thought I knew what I wanted -- as a matter of fact, I was SURE I did. I found a New 2018 X6 that had everything I wanted. the folks at BMW of SS really know what they are doing. After careful review of my needs, they found me an even better deal in a 2019 X6 with features I hadn't imagined. Ron worked with me for weeks as I decided how to proceed. He stayed late, past his time off to assist me. This is service beyond expectations. And the team approach was evident. Ron even recruited his manager Joanna to research accessories that i wanted. My model wasn't compatible with the desired accessories, but Joanna still spent a great deal of time attempting to make it happen. I really felt like I was important and my purchase mattered. This, for me, is why I will now be bringing my car to be serviced here as well. I am a loyal BMW customer, and this is my second X6. I moved from NJ where I had my first experience with an amazing BMW dealer/ service department. Since moving to MARYLAND, I have not received service anywhere near as good as BMW of Mount Laurel New Jersey - until now!!. If your looking for an amazing BMW experience i highly endorse THIS dealer. And no - they didn't pay me to give this review!!!! (But I will accept any monetary gifts they offer, lol)