BMW of Silver Spring

Silver Spring BMW was by no means the nearest dealership near me but my experience with Senior Client Advisor Andy Alexis – who consistently went above and beyond, providing outstanding customer service -- made it more than worth my while to drive there! Andy is far and away the most exceptional representative of BMW bar none! As soon as I meet him after scheduling an appointment online to test drive a 430ix convertible, I felt like he was a trusted, old friend. He wasn’t pushy, he spent considerable time helping me explore all of my options, and he has a fantastic sense of humor to boot! In the end, he helped me come to the conclusion that I would be better served (and happier) with a zippy M240ix convertible. When there wasn’t one readily available with the options I sought, he helped track one down in Massachusetts and get it to me in a matter of days. Unlike other BMW dealerships I have visited in the DC Metro area, BMW of Silver Spring doesn’t deal in manipulative ploys or high-pressure sales gimmicks. Quite the contrary. Andy Alexis proved that BMW of Silver Spring may be the last bastion of hassle-free, civil, relaxed negotiations where you’ll gain complete peace of mind in knowing that you got the best car for the best deal. And what’s more priceless than that? Andy Alexis. I can’t recommend him more highly. This isn’t my first BMW, but I have never been happier with a car purchase.