BMW of Silver Spring

I live in Virginia but came all the way to Silver Spring dealer since I didn't have a good experience with another BMW dealer in Virginia. The staff are very friendly and not pushy. My advisor Karen Herbert was very professional and listened carefully as to what options i'm looking at and what I am interested in. Although i had some constraints in terms of color, model and financial aspect she managed to work things out for me and made sure I'm being taken care of and will step out of her office with happy face. She was very calm and helpful even during negotiation on price. She was very flexible and discussed an affordable financing option which was the best fit for me. There was a bit of waiting time at the end with their accounting office which I blame it on busyness of end of the year. It was worth the wait and if you are in the market to get a BMW this is the place to go!