Heritage Chrysler Dodge Jeep Ram Owings Mills
Dealership Service Review
The worst experience I have ever had at a dealership. I had a 6pm appointment, got there at 6pm, no other customers were there, the lady asked if she could help me, I told her that I have an appointment with Anthony. She came back a few minutes later and told me that he stepped out. Just a few minutes later, a man came over and said that he was there. He was the salesperson in his cubicle talking and laughing with another co-worker, knowing he had an appointment with me. I go to his cubicle and the first thing he said was can I have your license, not hello, how are you doing and acted as if he had an attitude because I broke up his little party. I kindly asked for my license back and as I'm leaving out the door the manager says, so you're just going to leave with an attitude.
- Recommend this dealer? No