Koons Kia of Owings Mills
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Unhappy buyer.
Written by 02/27/2024
onDon't go car shopping late at night. A purchase may take 3-4 hours.At the end of the purchase, your tired and may make bad decisions. I was promised a refund on my purchase and it may take 4- 6 weeks by Stacey. It has been longer, still waiting !
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Koons Kia of Owings Mills on 02/28/2024
Dealer Response
George, this feedback is hard to receive and I'm sorry to learn about the delay in your refund. This is not typical of our process and we understand how frustrating this can be. We'd like to look into this for you right away - could you please reach out directly so we can assist? Thank you, Ron Howard - General Manager - 443-471-2750
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