AutoNation Chevrolet Laurel
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Dealership Service Review
service Rating
Used car delivery.
Written byon 07/30/2023
When I took delivery of my car the tire pressure indicator was low. The salesman said the service department checked all the tires and put air in them and the light would go off soon. When I got home the front right tire was 10 lbs low. So, there is no way the tires were checked and I wonder what else was neglected by the service department. Last car I buy at Autonation.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Nancy Gorge on 08/03/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Laurel. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (240) 339-3932 to discuss what we can do to help.
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