AutoNation Chevrolet Laurel
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Dealership Service Review
service Rating
Servive
Written byon 04/13/2023
The customer seevice person is never pleasant , always a complaint to a question , i hate to day this but i the next customer come in of different race very pleasant , and let me ask my technicians how long it will take . Everyone should be treated with same customer service level .
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Aria Scott on 04/16/2023
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Laurel take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (240) 339-3932. We hope to hear from you.
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