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AutoNation Chevrolet Laurel


500 Washington Blvd S, Laurel, MD 20707 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
Recommend:
Yes (9) No (0)
Service Rating
Recommend:
Yes (12) No (2)
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Dealership Sales Review

3.3 out of 5 starssales Rating
Fox GMC Lacks Responsiveness to Customers
Written by annaspring on 02/02/2008

We are completely unsatisfied with this dealer. We bought our Yukon online so the salesman did very little work other than writing up the purchase. We were very disappointed that no one called to thank us for the purchase (very expensive purchase) and later found out it was a used car salesman that apparantly posed as the new car salesman. The general manager only made excuses for someone not contacting us after the purchase. We had difficulty securing the proper tag that we wanted and were given misinformation concerning that. Our repeated phone calls and messages were not returned. Since then we have had several unsatisfactory visits to the service dept. We continue to be pushed from one service consultant to another while our concerns of lack of timely service continue

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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