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AutoNation Chevrolet Laurel


500 Washington Blvd S, Laurel, MD 20707 (map)
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Sales Rating
Recommend:
Yes (9) No (0)
Service Rating
Recommend:
Yes (12) No (2)
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Dealership Sales Review

2 out of 5 starssales Rating
Bad costumer service or racist???
Written by loveortiz on 08/22/2009

My husband and i walked in the dealer and request for a sales person so he could show us the truck we already know we want and have no time to waste, first they gave us a look up and down like we were from some other planet "we are only from another race for god sakes" then they make us wait we could see the sales men sitting at their desk playing with a pen or drinking cafe, i guess they thought we couldn't afford a car and didn't want to bother with us. as soon us some white families came in they were approach by those who were there doing nothing while we were waiting for about 15 minutes or more. once all the sales men were taken by all the other people who came after us... they send a sales man to us that didn't speak any English and i sure don't look like i speak Nigerian either, he took us to the lot and didn't know what year the trucks were,he didn't know the names,he didn't know any specials information all he knew was that he didn't have a key to show us the trucks interior. I said to the guy "you know what i have no need of a sales man to show me the car from the outside i can do that on my own, and i walk away.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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