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Adams Chevrolet


1517 Pulaski Hwy, Havre De Grace, MD 21078 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating

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Dealership Service Review

1 out of 5 starsservice Rating
$200 to replace headlight bulb?
Written by DSB14 on 12/16/2014

I have been a loyal customer of Adams for 8 years, but this last visit is my last. $200 to replace the bulb in the headlight of my 2008 Malibu! I realize GM has made it virtually impossible to do simply maintenance on their vehicles and you're almost forced to go to a mechanic for oil changes and replacing headlight bulbs now. Adams never offered a quote and charged me for 1 1/2 hours of labor which is ridiculous. Not even the mechanics themselves would pay $200 to have their headlight bulbs replaced. Loyalty means nothing to them. The manager in the service department only dropped the price by $50 after I complained. Every time I go to Adams I always feel like I'm being hustled by the service department. My recommendation to anyone who needs a bulb replaced in their headlight, don't go to Adams. Call around or take the time to do it yourself - even though on the Malibu it requires removing the bumper.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable

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