Adams Chevrolet
Dealership Service Review
I have been a loyal customer of Adams for 8 years, but this last visit is my last. $200 to replace the bulb in the headlight of my 2008 Malibu! I realize GM has made it virtually impossible to do simply maintenance on their vehicles and you're almost forced to go to a mechanic for oil changes and replacing headlight bulbs now. Adams never offered a quote and charged me for 1 1/2 hours of labor which is ridiculous. Not even the mechanics themselves would pay $200 to have their headlight bulbs replaced. Loyalty means nothing to them. The manager in the service department only dropped the price by $50 after I complained. Every time I go to Adams I always feel like I'm being hustled by the service department. My recommendation to anyone who needs a bulb replaced in their headlight, don't go to Adams. Call around or take the time to do it yourself - even though on the Malibu it requires removing the bumper.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable