Parker Ford Lincoln
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Dealership Service Review
service Rating
Dependable, Trustworthy Service
Written byon 09/15/2015
I took my Ford Explorer in for routine oil change and maintenance. The air conditioning was not working in the QuickLane waiting room on this hot day. The staff made every effort to cool us, by offering the dealership waiting room, bringing in fans, etc. Unfortunately it was a very busy day in Quick Lane and we had an hour wait, which was unavoidable. The staff was careful to explain their routine policy of making sure vehicles were serviced in the order they arrived. I was glad I took the time to wait as my battery needed to be replaced. I sincerely trust their technicians and their recommendations.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes