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Don Jacobs Volkswagen


2689 Nicholasville Rd, Lexington, KY 40503 (map)
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Sales Rating
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Service Rating
Recommend:
Yes (0) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Service
Written by lillelund on 02/02/2011
updated 08/03/2025

I have had my WV EO for app. 4 years, and I have been very impressed with the Don Jacobs service department. Every time I have needed help they have gone out of their way to make me feel special and have always fixed the problems quickly and completely. The performance of the service department is the reason I will buy my next VW at Don Jacobs! Morten Lillelund Chief Operating Officer Winterwood, Inc.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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