Don Jacobs Volkswagen
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Dealership Service Review
service Rating
Very Inconvienient
Written byon 04/25/2011
updated 08/03/2025
I have never seen a dealership service department taht does not offer loaner vehicles on warranty repairs. They offer "low cost" rentals that are far from low cost, and a shuttle van that only runs locally and just two times in the morning hours. Only dealership that I have ever experienced this.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No