Cedar Rapids Toyota

Will never buy from here again. I was assaulted by the GM and 3 employees. The GM (bald guy who would not tell me his name) threatened to punch me and "beat the [non-permissible content removed] outta me" ... Then got into my car while I was in front of it and he continued to drive into my legs, hitting me and as I lose my footing and fall into the hood of the car... I'm in literal shock. As I'm walking outside to try and get into my car... 3 other employees including BryceLanghurst, Mike Bushman, come to harass me. The GM gets out of my car to get in my face again to assault me ... Before getting back into my car to drive it clear across the lot... As I walk to my car across the lot, the 3 other employees insist on harassing me to my car... Then tell me I cannot leave... While 2 others tell me to leave and blocking my car. I have made a police report. I have video and pictures. Bought a 2023 Crown Limited that was suppose to be Gold Certified. To find out it was not properly certified being bated to buy this vehicle and lied to on the certification. Within the day of purchase I experienced problems like the software being 2 years old on the infotainment system which made my screen glitch, backup camera not working... Lane assist not working... Heated seats don't work.... Knocking in the engine when reversing... Horrible wind noise in the driver side... This is just a few. When I discuss these concerns in detail to the manager John, I get a one word reply, "Yep.". Absolutely unacceptable. This is shady and did nothing to compensate for this stress and straight up lie to a returning customer. dealership. Sad, unprofessional, unacceptable. My software was never updated the 7 days it was here... And when I complained about new scratches that were clear as day new from when I had dropped of the car.. (I have pics and video of my car after detailing it for hours before dropping it off), that apparently was the last straw and they couldn't bare to take responsibility. I had just dropped a $14k down payment buying a $42k car... Didn't think my concerns were out of reach. No apology yet from Toyota or this dealership for such a horrible experience to a returning (multiple times) customer.