Turpin Dodge Chrysler Jeep Ram of Dubuque
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Dealership Service Review
service Rating
Ram Repair
Written byon 12/18/2024
updated 12/26/2024
Parts arrived quickly and truck was repaired and returned promptly. I noticed a white mark/scratch on the drivers side rear door of my truck that was not there when the truck was dropped off. Manager came out, inspected and had one of the body guys fix it on the spot no questions asked.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Turpin Dodge Chrysler Jeep on 12/26/2024
Dealer Response
Thank you, Chris, for your wonderful review! We're glad to hear that your truck was repaired and returned promptly. It's great to know that our manager took quick action to address the scratch on your truck, ensuring everything was resolved to your satisfaction. We appreciate you choosing Turpin Dodge Chrysler Jeep, and we look forward to serving you again in the future!
Sincerely,
Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
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