Schepel Buick GMC
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Dealership Service Review
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Shady day
Written byon 03/10/2025
Oil changed turned into costly suspect replacements and repairs, just out if no where. I just don't believe thoes items needed attention, plus all the items recomended way overpriced even more than other GMC dealers and the bumper to bumper warranty was useless and staff attitudes were awful.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Schepel Buick GMC on 03/12/2025
Dealer Response
Thank you for sharing your experience regarding the unexpected repairs and the pricing for the recommended services at Schepel Buick GMC. We strive to maintain high standards and clear communication, and your feedback helps us improve. I encourage you to reach out directly so I can discuss this matter further and address your concerns. Your satisfaction is important to us, and we want to ensure a positive experience for all our customers.
Mark Kooi | 219.472.1446
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