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Chevrolet of Columbus


2825 Merchant Mile, Columbus, IN 47201 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Service Review

1 out of 5 starsservice Rating
Great but sad!
Written by Shawn R. on 05/26/2022

Easy to make a deal, Ill give you 5 stars for that!! The truck i bought didnt idle smooth, was very rough. After trying to get the dealer to fix the idle problem they did agree to pay for the diagnostic. They cleaned the throttle body. The dealer payed for that too. I had to pay 129.00 for an alignment that the dealer should have done. all this should have been done prior to the sale! My problem is this, dealer put a truck on the lot was not road worthy in my opinion. Your mechanic and or sales men that cant tell a vehicle has an idle issue not to mention a steering problem. Im not sure what to say. I have to buy 198.00 for Coils 6, spark plugs 6 and new wires. In conclusion, I had to fork out 327.00 extra for what the dealer should have done. Im not mad but it's very disappointing. Chevrolet of columbus indiana has lost any future business from me.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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