Tom Wood Honda

I have never been so disgusted with any place of business yet. We spent a least 3 hours in the sales office doing paperwork before we were even allowed to look at vehicles that we may be interested in. We told them what we were looking for and they told us what they were willing to have us look at, it went downhill from there ~ they tried to force us into purchasing a high priced sports car when we wanted a low priced small vehicle~ when I found one that I wanted to look at they tried to tell me that it couldn't be done ~ yeah, right!! I caution against trusting anything that the salesperson tells you, and I caution against purchasing ANY vehicle from this place. "Sam" sold us our VW Beetle- and told us that he would "make it right" when the windows didn't work and the headlights were hooked up incorrectly. After 3 weeks of waiting for return calls and a date to have these repairs made we FINALLY got ahold of a lady in an upstairs office who put us on hold until she got someone to actually acknowledge our many attempts at rectifying this situation we took the car in for the repairs- they gave us a "loaner car" that was falling apart (literally- I had to snap the bumper back on) and was absolutely filthy inside and out- we were limited to only 50 miles on the loaner car ~ considering where we live and such that is less than we travel in a day so it has been a nightmare, finally after two days the service person "Brandon" called us and stated that they would in fact repair the vehicle at OUR cost !!!!!! ~no matter what was told to us by "Sam" who now says he only stated that they would "look" at the problems and not repair them. I am furious!!!! - to say the least~ and I hope that other people have enough sense not to be taken in by these highly dishonest business people. BUYERS BEWARE!!! Go to Ed Martin and get a GOOD vehicle from an HONEST dealer with salesmen that DO FOLLOW THEIR WORD!!