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Mercedes-Benz of Westmont

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Mercedes-Benz of Westmont
200 E Ogden Ave, Westmont, IL 60559 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(100)
Recommend:
Yes (15) No (2)
Service Rating
(90)
Recommend:
Yes (28) No (7)
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Dealership Service Review

service Rating
Awful communication
Written by AutoNation on 08/15/2023

My entire experience from start to finish was a giant let down and was all due to horrible communication from the service department

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Ash Scott on 08/18/2023
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Westmont take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (630) 537-0313 -- we hope to hear from you soon.
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