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Friendly Chevrolet


2540 Prairie Crossing Dr, Springfield, IL 62711 (map)
Today 8:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
wait time with appointment
Written by Dawnmm on 10/03/2014
updated 10/08/2014

My only complaint is I scheduled and confirmed an appointment for 2pm and it still took 1 hour and 40 minutes. This is the 2nd scheduled appointment that I had to wait that long. I thought an appointment would get me in a shorter amount of time but discovered I had the same wait time as a walk in. I would recommend advising this at appointment time because I was on a limited lunch hour. Thanks.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

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