Friendly Chevrolet
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Dealership Service Review
service Rating
wait time with appointment
Written by 10/03/2014
onupdated 10/08/2014
My only complaint is I scheduled and confirmed an appointment for 2pm and it still took 1 hour and 40 minutes. This is the 2nd scheduled appointment that I had to wait that long. I thought an appointment would get me in a shorter amount of time but discovered I had the same wait time as a walk in. I would recommend advising this at appointment time because I was on a limited lunch hour. Thanks.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable