Friendly Chevrolet

The initial drop off was fine. The pick up after was fine. A day after the service, I get an email from my car’s monthly app stating the tire pressure in the two driver side tires are over 4lbs under pressure. So much for the 36 point maintenance check! Then a day later, I get an email from Friendly Chevrolet Service stating it’s been awhile since your last service…?? Wow! You all are on top of things. I’ve bought 4 vehicles from you in 7 years (3 in the past 18 months). Pete has been awesome as our salesman. The initial Service Check-in crew have been awesome as well. The rest, not so much. Never got a car wash code either after picking up the car. You would think after being such loyal customers we might be entitled to a little perk like a car wash or two for our new vehicles. I love my Chevy truck and it is about ready for a trade (as Pete knows-he’s been on me about it) but after all this, I am tempted to go look at GMC Denali’s instead. I’ve worked with S&K before and never had service issues when I owned my Bonneville SSEi. This isn’t the first time we have had poor service here and unfortunately, I’m not convinced it will be the last.