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Friendly Chevrolet


2540 Prairie Crossing Dr, Springfield, IL 62711 (map)
Today 8:00 AM - 8:00 PM
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Yes (3) No (0)
Service Rating
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Dealership Sales Review

1 out of 5 starssales Rating
Bad communication with sales man
Written by Jeff on 01/16/2018

My husband and I were trying to purchase a vehicle , the sales guy said he'd het a hold of us the following day , he contacts us said was waiting on a response from another lender call back the following day , so we call back supposably hes at lunch , called back later and they say hes off today , so we sit and wait for 3 days never here anything . My husband starts calling leaving messages and no returned call back to him . Just very poor service we received .

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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dealerreply on 01/18/2018
Dealer Response
I would like to apologize for the bad experience you had with one of our salesmen, Jeff. I want you to know that it is our priority to satisfy every customer that enters our dealership. Please call me at your earliest convenience so that we can speak about this issue. Sincerely, Bill Lynch, GM, (217)-547-0700
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