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Friendly Chevrolet


2540 Prairie Crossing Dr, Springfield, IL 62711 (map)
Today 8:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Sales Review

2 out of 5 starssales Rating
Very disappointed in what I found in my NEW vehicle
Written by Panda423 on 11/01/2016

I was completely happy with my purchase of the Chevy Equinox and also my salesman!! However, once I took my vehicle home and loaded some stuff into the back seat I noticed an OPEN BOTTLE of FIREBALL hidden under my drivers seat!!!!!! An OPEN BOTTLE of ALCOHOL!!!! This is very unacceptable and very unprofessional like! I could have gotten in LEGAL trouble if I got pulled over and authorities found that OPEN container under MY seat!! I am VERY unhappy with this and demand something be done at Friendly Chevrolet about alcohol use!! I have plenty of friends I could send to purchase vehicles at your dealership but I won't if your staff doesn't care about their customers enough to not drink and drive!!! That's ridiculous!!! I'd also like to add the fact that I had to have my car re-detailed twice before being able to take it home. The first time I got it there was still plastic from transport on the vehicle and the entire inside was filthy as if someone had already driven it!! Mind you I bought the vehicle at only 82 miles!!! So I sent the vehicle back to be redone and then got it back and the interior was still a mess. I was fed up by that point and didn't want to wait around any longer. I took it upon myself to clean the vehicle how it should have been given to me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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