Webb Chevrolet Plainfield
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Dealership Service Review
service Rating
1st Service for my Chevrolet Trax
Written byon 09/24/2015
Friendly staff, popcorn cart in launch area, and zero-issues after the service appointment to my vehicle! However, you could improve in your available 'wifi' connectivity in the launch area, appointment set-up over the phone, and reminding your technicians to re-set the oil-life monitor back to 100% again after oil-change service, now that would complete at least some of the few problems I encountered during this last visit.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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webbplainfield on 10/23/2015
Dealer Response
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Jackie Webb | Sales Manager | jackie@webbchevy.com
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