Webb Chevrolet Plainfield
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Elusive Oil Leak
Written byon 10/23/2014
I noticed a small oil drip on the garage floor after the oil change. I called and I was requested to bring the car back in. No oil leak could be found. The next day there was another oil drip on the floor. I called and was requested to bring the car in again. No leak could be found. Service Manager put a tracer in the oil and said to bring it back in 2 weeks. This time the leak was found at the crank shaft oil seal on the passenger side of the engine. Seal was replaced and no more oil drips. Great Job!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
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webbplainfield on 10/24/2014
Dealer Response
Thank you so much for taking the time to leave this wonderful review. Ensuring you have a properly-running and safe vehicle is first and foremost for our service team. It doesn't matter if you're coming in for a regular oil change or have something more critical happening with your car, our team is ready to tackle any hurdle to get you back out and on the road in a safe, well-running vehicle. While we hope nothing else happens to you car, if anything ever does, our service team is always here to help you out. So please, don't hesitate to swing by if you have any questions or concerns.
Best regards,
Jackie Webb | Sales Manager | jackie@webbchevy.com
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